We’re Pet Food Express.
And we’re transforming our customers’ relationships with their pets.
How? We listen, empathize and collaborate to find answers to the toughest pet problems. Finicky cat? Barking? Leash pulling? We’ve been there–and we’re here to help.
We’re transforming what it means to work in retail, that’s why we’ve been named a Top Workplace 8 years in a row.
It’s simple. We want you to love what you do.
We hire engaged, friendly people who get along with others and thrive in a culture of open-communication.
Our employees have the time to get each customer’s entire story and the in-depth training to solve their pet problems. Customers know our employees’ names — and we know theirs, too.
We promote outwardly-focused people that promote group success. We’ll train you, and then we’ll trust you.
Caring isn’t an afterthought or a gimmick.
It’s at the heart of who we are as a company.
We Support Rescue
We host weekly adoption events at our stores and have in-store cat adoption centers in many locations. We provide food and litter for as many groups as we can (including all 1,100 animals at San Francisco Animal Care and Control) and have raised millions of dollars for homeless pets.
Lead Associates, Assistant Managers and Managers each have monthly meetings with our merchant team to give direct feedback on products. Company owners Mark & Michael are in stores every weekend.
Our company motto is “if we wouldn’t feed it to our pets, we won’t sell it for yours.” That means we don’t sell food or treats made in China, or anything with artificial ingredients or unspecified byproducts. We test all our toys for lead.
What’s to love:
- Promotion opportunities
- Sales and leadership training
- Managers who care
- Sick, vacation and holiday pay
- Profit sharing and 401k match
- Health, vision and dental
- Awesome discount
- Pet insurance
- Volunteer opportunities
Our store team is the front line to our customers, and the core of who we are as a company. We’re growing, and we’re hiring.
Make an impact with small, results-focused teams. Opportunities in IT, marketing, accounting, product and more…
Help get products to our customers. Opportunities in receiving, product selection, audit, transportation and quality control.